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Managing my CSA Membership

Thank you for supporting Hilltop Hanover Farm with your CSA membership!

Checking your Balance

We've made checking your CSA balance easier than ever before.

  1. On the back of your CSA card is a QR code.  Use your phone or smart device to scan the code and you will be taken to the Square web page showing your current balance. 
  2. You can click on the button below and entering your card information. 
  3. Hilltop Farm Stand staff can provide you with your CSA balance at the register! 

Using Your Card

The Square Gift card you have or will receive in the mail is your CSA account. Your account is a credit for you to use on anything sold in the Farm Stand or in our online Farm Store.  Please keep the 16-digit code and 4-digit pin number in a safe place. Throughout the season, as you make purchases in the our online store or farm stand, the purchase total will be deducted from your CSA Account. 

You will need to add your CSA card as a payment method to your account the first time you use it.  

Online Farm Store:

At checkout, use your CSA card to complete the payment information. Fill in the contact information, then on the right hand side, just above the place order button, check 'Apply Coupon or Gift Card' and enter your CSA card information.  You must click "Place Order" after you enter your CSA number to complete the transaction. Your updated balance will be displayed with your order notification. 

Please check your email for an Order Confirmation receipt from Square. If you do not get a confirmation email, the order did not go through and you should try again or come during Farm Stand hours. 

TIP: You can save your payment information for quicker ordering each week.

Farm Stand: You can use your physical CSA Card for payment at the register, or provide us with your name/email address and we can charge your purchase to your CSA card. 

 

What if I lose my card?

The number on your CSA Card is used to make purchases online or in our Farm Stand as well as to check your balance. Please contact CSA@hilltophanoverfarm.org if you lose your card.

 

How do I access my CSA Member benefits?

 

All levels of CSA membership include:

  • 10% off of U-Pick vegetables! Present your CSA card at checkout. 
  • 10% off of Educational classes! A code will be sent to CSA members in the newsletter.  If you would like to sign up for a class but do not have the code, please send an email to CSA@hilltophanoverfarm.org and we will help.
  • Members-only freebies and specials will be offered to you in the Farm Stand as we have them to share.

Community & Partner member Benefits:

Tote Bags:

Community & Partner Share Members will receive a free Hilltop-branded tote-bag the first time you shop for the season, whether you place a pre-order in the online store or shop in the Farm Stand.  These all-purpose cotton canvas bags are 100% USA-made —cut, stitched, and custom printed by Enviro-Tote in New Hampshire and measure 18″ wide x 14.5″ high with a 3″ gusset. 

Summer Farm Tour:

You will receive an email invitation to a free & exclusive 1-hr seasonal tour of the farm.  Advanced registration will be required.  Each Community & Partner CSA member gets up to 2 registration spots. We apologize but due to our small staff size we will not be able to accommodate alternate dates or times if you are unable to make the group tour.

Partner Member, exclusive Benefits:

One Free Educational Class:

Partner Members will be able to choose one educational class or workshop anytime during the season to attend free of charge.  To use this benefit, please send an email to CSA@hilltophanoverfarm.org with the name of the CSA member, the name of the participant (if different) and the educational class or workshop you would like to attend.  You will receive a confirmation as long as there is still room in the class you choose.  This offer is limited to one waived-fee during the 2022 season between April 22nd and mid-November and does not include fundraising events. 

Free Value Added Samples:

Hilltop's Value Added products come from local and regional artisans.  Samples of select products will be offered to all Partner Members in the Farm Stand as we have them to share throughout the season.

August Seasonal Tour:

The specific date of the August tour is TBD.  In mid-July, you will receive an email invitation to a free & exclusive 1-hr seasonal tour of the farm.  Advanced registration will be required.  Each Partner CSA member gets up to 2 registration spots.  We apologize but due to our small staff size we will not be able to accommodate alternate dates or times if you are unable to make the group tour.

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